Shangri-La’s Tanjung Aru Resort & Spa, Kota Kinabalu, Sabah, may be a large sized resort renowned for its impeccable service and beautiful surroundings; however it is what happens behind the scenes that makes this hotel outstanding. The resort has been recognized by Wild Asia as one of the finalists for the 2009 Responsible Tourism Awards because of an array of best practices that have been adopted and applied.
One of the best practices of responsible tourism is “Their participation and Support of the Local Community through a range of philanthropic activities”. They sponsor many schools in the area, including La Salle secondary school, Sabah College, and Seri Mengasih, a school for mentally challenged students. They have adopted 4 students this year and have helped to provide an education for these children. They have raised funds for and donated various items to the schools, such as books, magazines, play grounds, recycle bins and others. The resort has also involved students in environmental activities, such as beach clean ups and recycle buy back centers within the school.
Another responsible tourism best practice worthy of noting is “their strong commitment to local employment and worker’s welfare”. Shangri La’s Tanjung Aru Resort & Spa guarantees excellent staff conditions, as well as extensive training in environmental management for all employees. Over 90 percent of staff is from Sabah, and many of them have worked at the resort for over 20 years. It is not uncommon to find two generations of a family working at the hotel.
Finally, Shangri La’s Tanjung Aru Resort & Spa is involved in a range of “innovative environmental activities that promote conservation”. They have adopted Zero beach, a public beach located adjacent to their resort property. They have accomplished a dramatic cleaning of the beach area, and try to promote local environmental awareness through education in surrounding schools. The resort has an organized and efficient recycling separation process, as well as composting all organic waste with Bokashi, a microbe enzyme that speeds up the composting process. Recently, the hotel has taken the initiative to involve both local schools and hotel guests in making EM mud balls containing this microbe in order to release into polluted streams. The mud balls slowly dissolve and release microbes into the water stream to help improve water quality. The resort has also taken on the immense uphill battle of helping to clean up the neighboring water village, wrought with layers of rubbish.
Shangri La’s Tanjung Aru Resort & Spa understand the importance of being a leading role model in local environmental conservation and social empowerment. They have a long uphill battle presented before them, but are committed to improving the surrounding natural and cultural heritage.